Securus Technologies is the nation’s premier provider of inmate communication services. Since its inception, Securus has been providing the nation’s inmates with quality communication services at the lowest possible rate. One of the things that Securus is most proud of is its ability to keep inmates in touch with their families, allowing them to maintain a normal social life and not to become engulfed by the toxic environment present in so many of the nation’s prisons.
One of Securus’ most innovative technologies has been its video visitation platform. Prior to the advent of video visitation, the family members of prisoners were often forced to travel hundreds of miles to see their loved ones in person. This often cost the families hundreds or even thousands of dollars. Especially for families with small children, the cost of meals on the road, hotel rooms and the indignities of enduring the procedures necessary to keep prison visitation areas safe all conspired to make in-person visitations a hardship for families who wished to visit their loved ones in prison.
Securus, harnessing its VoIP-based telephone technology, developed and rolled out the nation’s first viable video visitation system. It caught on like wildfire. Today, Securus’ video visitation technology can be seen in a huge percentage of the nation’s prisons. Millions of family members are now able to visit regularly with their loved ones, something that was impossible even 10 years ago.
But the real benefit of such easy contact between prisoners and their families is that of maintaining normal socialization between the prisoners and law-abiding members of society. All too often, prisoners would only interact with other career criminals. Over a period of years or decades, this almost invariably leads to a process that many penologists refer to as institutionalization. This is widely recognized as one of the greatest risk factors for recidivism, and its elimination is a key goal in the reduction of the nation’s criminal population.