Securus Technologies has been providing technology-based solutions for correction facilities and law enforcement agencies for over 30 years. In January of 2018, the company announced they will be expanding their offerings by the acquisition of GovPayNet, a electronics payment processor. Indianapolis, Indiana-based GovPayNet has been in business since 1997 and has contracts with over 2,300 agencies in 35 states. They provide electronic processing for a number of transactions include cash bail, tax payments, fines and fees, and other payments. The company will become a wholly-owned subsidiary of Securus Technologies and Mark MacKenzie will remain as CEO.
Securus Technologies provides a host of services including employee self-service, phone and video conferencing, commissary management, biometric analysis, and others to over 3,500 corrections facilities and 1.2 million inmates in the United States and Mexico. The company is based in Dallas, Texas and owns over 20 subsidiaries that make up their business. They have three other locations in Texas and Atlanta, Georgia and employee over 1,300 people. They recently opened a U.S.-based customer call center and are A+ rating from the Better Business Bureau of Dallas. The CEO and President of Securus Technologies is Robert “Bob” Pickens, who has been with the company for over a decade. He was named to his current position on January 1, 2018.