Category Archive Inmate Communication


Securus Technologies Lands Another One

Securus Technologies has been providing technology-based solutions for correction facilities and law enforcement agencies for over 30 years. In January of 2018, the company announced they will be expanding their offerings by the acquisition of GovPayNet, a electronics payment processor. Indianapolis, Indiana-based GovPayNet has been in business since 1997 and has contracts with over 2,300 agencies in 35 states. They provide electronic processing for a number of transactions include cash bail, tax payments, fines and fees, and other payments. The company will become a wholly-owned subsidiary of Securus Technologies and Mark MacKenzie will remain as CEO.


Securus Technologies provides a host of services including employee self-service, phone and video conferencing, commissary management, biometric analysis, and others to over 3,500 corrections facilities and 1.2 million inmates in the United States and Mexico. The company is based in Dallas, Texas and owns over 20 subsidiaries that make up their business. They have three other locations in Texas and Atlanta, Georgia and employee over 1,300 people. They recently opened a U.S.-based customer call center and are A+ rating from the Better Business Bureau of Dallas. The CEO and President of Securus Technologies is Robert “Bob” Pickens, who has been with the company for over a decade. He was named to his current position on January 1, 2018.



Customers Comment On Technology With Securus Technologies

Do you imagine being able to be a part of the inmate calling network provider you choose, but instead feel like you’re paying excessive fees and not receiving the time you paid for to talk to your love ones? Securus Technologies answers to a stabilized inmate calling platform and make their customers a part of their growth process. Their features are initiated by their customers comments of their technology. The customers at Securus recently have left their comments about the most popular features at Securus and have also told others users about the time and money they have saved.


Securus Technologies Customers Preferred Features


Their customers have decided they wanted to share their experience with other users and have opted to leave their comments about their best services and features. Most customers seem to be impressed with the remote visitation feature because they never have to leave home to visit their friends or love ones. You schedule the time and date of your visit and you can visit conveniently from anywhere you like. This feature is available under the descriptive schedule a visit tab under the website. Join the trusted Securus Technologies family today and save.



Securus prevents crime through lower recidivism

Securus Technologies is the nation’s premier provider of inmate communication services. Since its inception, Securus has been providing the nation’s inmates with quality communication services at the lowest possible rate. One of the things that Securus is most proud of is its ability to keep inmates in touch with their families, allowing them to maintain a normal social life and not to become engulfed by the toxic environment present in so many of the nation’s prisons.


One of Securus’ most innovative technologies has been its video visitation platform. Prior to the advent of video visitation, the family members of prisoners were often forced to travel hundreds of miles to see their loved ones in person. This often cost the families hundreds or even thousands of dollars. Especially for families with small children, the cost of meals on the road, hotel rooms and the indignities of enduring the procedures necessary to keep prison visitation areas safe all conspired to make in-person visitations a hardship for families who wished to visit their loved ones in prison.


Securus, harnessing its VoIP-based telephone technology, developed and rolled out the nation’s first viable video visitation system. It caught on like wildfire. Today, Securus’ video visitation technology can be seen in a huge percentage of the nation’s prisons. Millions of family members are now able to visit regularly with their loved ones, something that was impossible even 10 years ago.


But the real benefit of such easy contact between prisoners and their families is that of maintaining normal socialization between the prisoners and law-abiding members of society. All too often, prisoners would only interact with other career criminals. Over a period of years or decades, this almost invariably leads to a process that many penologists refer to as institutionalization. This is widely recognized as one of the greatest risk factors for recidivism, and its elimination is a key goal in the reduction of the nation’s criminal population.




Securus Technologies Is A Great Success

In the public safety field, the leader, Securus Technologies is creating ways to protect the public in both the civil and criminal sides of justice. They are a company that is known all over the world for what it can do, and they are in high demand to complete work clear across the country.


With their latest technology, Video Visitations that is being used in facilities all across the country, they are a hit with their various customers that are using it. The technology allows the inmates to communicate quickly and easily with their loved ones, and the facilities are using it with great success.


Securus Technologies is a company that takes great pride in what they do. They want their customers and the public to know more about what they do, and they have invited them for a tour and presentation of their facility in Dallas, TX. When they visit, they see all the latest technologies they are working on, and learn what why they are so important to the public’s safety. The company is creating new technologies on a weekly basis, and they deal with over a million prisoners on a yearly basis. They will continue to be the leader in the public safety field, and complete great work all over the country.